To set the Linux Agent logs to Debugging Mode, update the
Update level = INFOto
level = DEBUG.
# to increase verbosity, set DEBUG level = DEBUG handlers = rotated_file propagate = 1
/opt/netuitive-agent/bin/get-support and paste it into your command line interface to zip up your agent configurations, logs, and system metadata. The file will be stored in
Collecting logs and configuration.... creating file.... Please open a support case and upload /opt/netuitive-agent/support-YYYYMMDD_173454 with a detailed description of the issue. Thank you
Open a support ticket by emailing
firstname.lastname@example.org with the file attached and a subject / message body describing the issue(s) you experienced.