Installation/Uninstallation
Manually Install the Windows Agent
- Download the latest Windows Agent. Ensure you download the correct version for your environment.
- Run the setup wizard and follow the instructions to install it.
- Navigate to the** WriteNetuitive.config** file (
C:\Program Files\CollectdWin\config
or C:\Program Files (x86)\CollectdWin\config
depending on your environment.
- Open the file and locate the line
<WriteNetuitiveURL="https://api.us.cloudwisdom.virtana.com/ingest/windows/{apikey}" />
.
- Replace {apikey} in the URL with the API key generated in step 1.
- Save the file and restart the agent.
Manually Update Host Name
- After downloading the Windows agent, open the CollectdWin.config file.
- At the top of the file, update the Hostname setting to the desired value.
<GeneralSettings Interval="60" Timeout="120"
StoreRates="false" Hostname="" />
3. Save the file.
4. Restart the CollectdWin service (if currently running).
Uninstall
- Open the Programs and Features list.
- Right click the CollectdWinService (64 bit) program.

- Click Uninstall.
- If any prompt appears, click Yes to confirm that you want to delete the program.
Tips
In case of an issue with CollectdWinService un-installation
In some cases, CollectdWin folder can still be present, or service can be absent under Programs and Features
post un-installation. You can try the following steps:
- Run the below command as an Administrator in your Windows Command Prompt:
SC DELETE "CollectdWinService (64 bit)"
- Refresh and check if service is deleted from services console and registry
"HKLM/System/CurrentControlSet/Services/CollectedWinService"
- Delete these folders manually:
- C:\Program Files\CollectdWin
- C:\ProgramData\CollectdWin