Manually Install the Windows Agent

  1. Download the latest Windows Agent. Ensure you download the correct version for your environment.
  2. Run the setup wizard and follow the instructions to install it.
  3. Navigate to the** WriteNetuitive.config** file (C:\Program Files\CollectdWin\config or C:\Program Files (x86)\CollectdWin\config depending on your environment.
  4. Open the file and locate the line <WriteNetuitiveURL="{apikey}" />.
  5. Replace {apikey} in the URL with the API key generated in step 1.
  6. Save the file and restart the agent.

Manually Update Host Name

  1. After downloading the Windows agent, open the CollectdWin.config file.
  2. At the top of the file, update the Hostname setting to the desired value.
<GeneralSettings Interval="60" Timeout="120"
StoreRates="false" Hostname="" />

3. Save the file. 4. Restart the CollectdWin service (if currently running).


  1. Open the Programs and Features list.
  2. Right click the CollectdWinService (64 bit) program. collectdwinservice
  3. Click Uninstall.
  4. If any prompt appears, click Yes to confirm that you want to delete the program.